Independent Contractor / Provider Agreement

Independent Contractor / Provider Status

1. The Contractor / Provider (“You”) acknowledges and agrees that they are not an employee of the Company. The Contractor is engaged solely as an independent contractor and is responsible for all operating expenses, including but not limited to vehicle maintenance, fuel, tools, licenses, and compensation for any personnel they may employ. Nothing in this Agreement shall be construed to create an employer-employee relationship, partnership, or joint venture between the Parties.
2. Independent Provider Responsibility & Platform Disclaimer. By offering services through WelgroHive, you acknowledge that you are acting as an independent service provider and not an employee, partner, or agent of WelgroHive.

   You are solely responsible for the quality, safety, legality, and execution of the services you provide. Any interactions, agreements, or outcomes between you and clients are your own responsibility.

   WelgroHive provides only a digital platform that connects providers with clients for convenience and does not supervise, control, or guarantee any service outcomes. WelgroHive is not responsible or liable for any disputes, claims, damages, or incidents that may arise between providers and clients.

3. Provider Tools, Equipment, and Operational Expenses Responsibility. As an independent service provider using the WelgroHive platform, you acknowledge and agree that you are solely responsible for supplying, maintaining, and ensuring the safety and proper working condition of all tools, equipment, materials, and resources necessary to perform your services.

   This responsibility includes, but is not limited to, any vehicles used to travel to or from service locations, as well as all associated costs such as fuel, maintenance, repairs, insurance, and other operational expenses.

   WelgroHive does not provide, supply, reimburse, or assume any responsibility for tools, equipment, vehicles, or related expenses. The platform has no obligation to cover any costs incurred by the service provider in the course of delivering services.

   You further agree that all tools, equipment, and vehicles used must comply with applicable safety standards, legal requirements, and industry best practices. Any risks, damages, liabilities, or expenses arising from their use shall be borne solely by the service provider.

4. Provider Eligibility. To join WelgroHive as a service provider, you must be at least 18 years old, hold relevant certifications or licenses, and submit a valid government-issued ID and selfie for identity verification.

Engagement and Obligations

1. The Contractor / Provider is free to accept or decline assignments at their discretion.
2. The Contractor / Provider agrees to comply with all applicable Company rules, regulations, and policies, as may be updated or amended from time to time, to safeguard the interests of the Company, its clients, and its partners.
3. The Contractor / Provider shall conduct themselves in a professional manner at all times when interacting with clients, partners, or representatives of the Company.
4. Service Standards. Providers must maintain professional conduct, arrive on time, and deliver services as described in their profile. Repeated complaints or policy violations may result in suspension or removal.
5. Payments & Fees. Providers set their own pricing. WelgroHive charges a platform fee (percentage of each booking). Payouts are processed on a regular schedule through Stripe Connect.
6. Cancellations. Providers must honor confirmed bookings. Repeated cancellations may affect your rating and platform standing.
7. Insurance & Liability. Providers are responsible for maintaining their own insurance coverage. WelgroHive is not liable for incidents occurring during service delivery.

Company Rights

1. Approval Process. All provider applications are subject to review and approval by WelgroHive. We reserve the right to approve or reject any application. Only approved providers can receive bookings and appear in search results.
2. The Company reserves the right to modify, update, change, or replace policies, procedures, or any part of this Agreement at its sole discretion, without prior notice or consent from the Contractor.
3. The Company may terminate the Contractor’s engagement immediately if the Contractor is found to be in violation of this Agreement or any Company policy.
4. Priority of Interests. The Contractor acknowledges that the Company’s interests shall take precedence over individual interests in all matters related to client service, company operations, and partnership obligations.

Termination

Either Party may terminate this Agreement at any time. The Company retains the right to terminate for cause without notice, particularly in the event of any breach, misconduct, or violation of policies.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of British Columbia, Canada.

Entire Agreement

This Agreement constitutes the entire understanding between the Parties with respect to the subject matter herein and supersedes any prior agreements or understandings, whether written or oral.

Confidentiality, Client Privacy, and Intellectual Property

1. The Contractor agrees not to copy, collect, store, modify, share, or use any information related to the Company, its clients, partners, or its intellectual property for any purpose outside of performing services for the Company.
2. The Contractor must not collect or retain any personal information of clients, including but not limited to:
   • House lock codes or passwords
   • Phone numbers
   • Workplace details
   • Banking information or account details
   • Any other information related to clients
3. The Contractor must not share any client information with anyone under any circumstances to ensure client safety and security.
4. The Contractor must not retain client information after completing a service and must handle all client data securely and confidentially.
5. All client information, business data, and intellectual property remain the exclusive property of the Company.
6. These obligations continue even after the termination of this Agreement.

Contractor Responsibilities and Safety Agreement

1. The Contractor, associates, or partners are not allowed to copy, collect, or share any personal information of clients, including but not limited to house lock codes or passwords, phone numbers, workplaces, banking information, accounts, or any information related to the client. After providing the service, the Contractor must not retain any client information to ensure safety and security.
2. If the Contractor decides to accept services from a client’s booking schedule, they must arrive on time and perform the service in a professional, courteous, and friendly manner. The Contractor understands that during travel, while conducting services, and after completing services, they may encounter certain risks or dangers. The Company is not accountable or liable for any incidents, accidents, or damages that may occur in such situations.

   These risks include, but are not limited to, seasonal hazards such as:

   i. Winter Hazards:

   • Cold weather, frostbite, hypothermia
   • Snow, ice, slippery roads, black ice
   • Reduced visibility due to snow, fog, or blizzards
   • Heavy storms, strong winds, freezing rain
   • Vehicle and equipment difficulties in cold conditions

   ii. Summer Hazards:

   • Extreme heat, sun exposure, heat exhaustion, dehydration
   • Wildfires, smoke, poor air quality
   • Insects, ticks, encounters with wildlife
   • Increased traffic and road hazards
   • Sudden storms, lightning, strong winds
   • Equipment overheating or heat-related malfunctions
3. The Contractor must not share any client information with any third parties, for the safety and security of both the client and the Company.
4. Any sexual harassment, acts of aggressiveness, violence, threats, or rude behavior by the Contractor will result in immediate termination of the contract. The Company will provide support to any client who experiences these kinds of untoward behaviors.
5. For the safety of the Contractor, they have the right to refuse or stop providing services if a client exhibits untoward behavior toward the Contractor, associate, or partner.
6. Scope of Services. Service providers (independent contractors) are required to perform only the services they offer and list on the WelgroHive platform. Any actions or services outside of what has been explicitly offered and agreed upon are not endorsed, approved, or authorized by WelgroHive.

   WelgroHive is not involved in or responsible for any services, agreements, or activities that fall outside the scope of the platform’s listed and agreed-upon services between clients and providers.

7. Additional Contractor Responsibilities.
   1. The Company / Provider shall not be held liable for any incidents, accidents, injuries, damages, or loss of life that may occur under such circumstances. The Contractor shall be responsible for assessing all potential hazards and risks prior to and during services. Based on such assessment, the Contractor may proceed with or decline a service if conditions are deemed unsafe or hazardous.
   2. The Contractor / Provider has the right to refuse or discontinue services if a client exhibits unsafe, threatening, or otherwise inappropriate behavior toward the Contractor, associates, or partners.
   3. The Contractor / Provider shall promptly report any unsafe situations, incidents, or violations of Company policy to the Company.
   4. The Contractor / Provider shall not engage in sexual harassment, aggressive behavior, violence, threats, or rude conduct. Any such actions will result in immediate termination.
   5. Compliance with these responsibilities is a material condition of this Agreement.

By signing below or clicking to accept, the Contractor acknowledges that they have read, understood, and agree to be bound by the terms of this Agreement.

Priority of Interests

The Contractor acknowledges and agrees that the Company’s interests shall take precedence over individual interests in all matters relating to client service, Company operations, and partnership obligations. For all actions and activities performed by either the Contractor or the Company while the Contractor is engaged with the Company, the Company shall not be held liable for any incidents, losses, damages, or unforeseen events, including those resulting from negligence or circumstances that could not have been reasonably anticipated.

Payment Policy

1. The Contractor is strictly prohibited from requesting, demanding, or accepting any form of cash payment from clients for services rendered, except for voluntary gratuities or tips given at the client’s discretion.
2. All payments for services shall be made exclusively through the Company’s approved online payment system and must be completed prior to the commencement of the service.
3. Violating this provision is considered a serious matter and may lead to ending the Contractor’s agreement, loss of any unpaid compensation, and, if necessary, legal action.

Service Cancellation Due to Valid Circumstances

1. If an accepted service must be declined or cancelled due to valid circumstances such as severe weather, accidents, or health issues, the Contractor shall promptly report the situation to the Company and provide a valid explanation.
2. The Contractor shall identify and assess any hazards that may have a direct impact on the safety of themselves, clients, or others. If no such hazards are present, or if the hazards are beyond the Contractor’s immediate vicinity and cannot pose a direct risk, the Contractor is expected to proceed and complete the service as agreed.
3. Upon receiving the Contractor’s report, the Company will coordinate with the client regarding rescheduling or other necessary arrangements.
4. The Contractor agrees to promptly report any booking cancellation after customer confirmation. All cancellations must be supported by a valid and reasonable explanation, such as emergencies, health issues, or hazardous conditions.
5. Any cancellation found to be invalid, unreasonable, or without sufficient justification may result in disciplinary action, including immediate termination of the Contractor’s agreement.
6. The Contractor further acknowledges that multiple verified complaints from clients, or any single complaint of serious misconduct or negligence, may result in termination of the Contractor’s agreement, depending on the gravity of the offense as determined by the Company.
7. Failure to report cancellations in a timely and valid manner may be considered a breach of contract and subject to disciplinary action, including possible termination.

Hazards and Service Refusal

1. The Contractor shall be responsible for identifying and assessing all potential hazards and risks prior to and during the performance of services. Hazards may include, but are not limited to:

   i. Winter Hazards:

   • Cold weather conditions, frostbite, hypothermia
   • Snow, ice, slippery roads, black ice
   • Reduced visibility due to snow, fog, or blizzards
   • Heavy storms, strong winds, and freezing rain
   • Vehicle and equipment difficulties in cold conditions

   ii. Summer Hazards:

   • Extreme heat, sun exposure, heat exhaustion, and dehydration
   • Wildfires, smoke, and poor air quality
   • Insects, ticks, and encounters with wildlife
   • Increased traffic and road hazards
   • Sudden storms, lightning, and strong winds
   • Equipment overheating or heat-related malfunctions
2. Based on their assessment of hazards, the Contractor has the discretion to proceed with or decline a service at the client’s location if conditions are deemed unsafe.
3. If an accepted service must be declined or cancelled due to valid circumstances such as severe weather, accidents, or health issues, the Contractor shall promptly report the situation to the Company and provide a valid explanation.
4. Upon receiving the Contractor’s report, the Company will coordinate with the client regarding rescheduling or other necessary arrangements.
5. If hazards are not assessed properly or cancellations are not reported in a timely and valid manner, it may be treated as a contract concern and could lead to follow-up actions, such as a temporary pause in assignments or, in rare cases, ending the Contractor’s agreement.

Termination

Either Party may terminate this Agreement at any time. The Company may terminate immediately for cause, including breach of this Agreement, misconduct, violation of laws or policies, or failure to comply with safety and confidentiality obligations.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [Your Province/State]. Any disputes arising under this Agreement shall be resolved in the appropriate courts of [Your Province/State].

Entire Agreement

This Agreement constitutes the entire understanding between the Parties regarding the subject matter herein and supersedes any prior agreements or understandings, whether written or oral.

Acknowledgment of Company Policies (Continued)

I, the undersigned, acknowledge that I have received, read, and understood the policies, rules, and procedures of WelgroHive (“Company”), including any updates or changes made from time to time. I understand that:

1. Compliance with all Company policies is mandatory while representing or working with the Company.
2. The Company may update, change, or replace policies at its discretion, without prior notice.
3. Failure to follow policies may result in termination of my engagement as an independent contractor.
4. The interests of the Company take priority over individual interests in all matters related to client service, operations, and partnerships.

By signing below or clicking to accept, I confirm that I will abide by the Company’s policies and understand my responsibilities as an independent contractor.